Responsible Gaming

Nextpokies Casino is committed to supporting safe, informed and enjoyable play. Gambling should be treated as entertainment, not as a way to earn money or solve financial problems. Set clear limits, understand the risks and take a break whenever gambling stops feeling fun or controlled.

Nextpokies Casino holds a gaming licence issued by the Curaçao Gaming Control Board, providing a regulated framework for fair play and the secure handling of player accounts and funds.

Gamble for entertainment

Online gambling involves risk. The outcome of a game is uncertain, and past results do not predict future results. There is no guaranteed strategy for winning, and no system can remove the possibility of losing money. Only gamble with money you can afford to lose after essential costs and other financial commitments have been covered.

Before you play, decide how much time and money you are comfortable spending. Consider these amounts entertainment expenses rather than an investment. A budget can help you keep gambling separate from rent, bills, food, savings, debt repayments and other important costs. Never use borrowed money, credit intended for essentials or money needed by someone else to gamble.

Avoid gambling when you are upset, tired, under the influence of alcohol or other substances, or trying to escape personal problems. Strong emotions can make it more difficult to make balanced decisions. If you feel frustrated or are chasing a result, pause the session and return only if you feel calm and in control.

Practical ways to stay in control

Set a spending limit before you start and do not increase it during a session.
Set a time limit and use reminders to help you finish on time.
Keep track of deposits, bets, wins and losses rather than relying on memory.
Take regular breaks and make time for other activities, relationships and responsibilities.
Do not chase losses by increasing your bets or playing for longer.
Do not treat wins as a reason to continue beyond your planned limit.
Keep your account secure and never allow another person to gamble using your account.
Read the available game information and understand that every wager carries risk.

Tools and account controls

Account controls can help you manage your gambling. Depending on the features available to your account and applicable requirements, you may be able to set deposit, spending or session limits, request a temporary break, or restrict access to your account. These tools work best when limits are chosen before you begin playing and are treated as firm boundaries.

If you want to reduce or stop your gambling, contact the available customer support channel through the website and ask about the options that may apply to your account. You can also stop using the service, remove access to saved payment methods where possible and use device or banking controls that support your decision. A temporary break may be useful when you need time to review your habits.

Self-exclusion is a stronger restriction for people who want to prevent themselves from gambling for a chosen period or longer. If this option is available, read the information carefully and provide the details needed to apply it. Do not attempt to open another account or use another person’s account during a self-exclusion period. If you believe your access has not been restricted as requested, stop gambling and raise the matter through the available support process.

Planning a personal limit

Review your regular income, essential expenses and existing financial commitments.
Choose an amount that would not affect your household if it were lost.
Set a time boundary that leaves room for sleep, work, study and personal responsibilities.
Record the limit and check your activity regularly.
Reduce or stop gambling if the limit no longer feels comfortable or affordable.

Recognising signs of gambling harm

Gambling harm can affect finances, mental health, physical wellbeing, relationships, work and study. It can develop gradually, and a person may not recognise the pattern immediately. You do not need to wait for a serious crisis before taking action. Asking for support early is a practical and responsible step.

Possible warning signs include spending more time or money gambling than planned, repeatedly trying to win back losses, hiding gambling activity, borrowing money, selling possessions, missing bills or responsibilities, feeling restless when unable to gamble, or thinking about gambling throughout the day. Other signs may include arguments with family or friends, reduced performance at work or study, sleep problems, anxiety, low mood, guilt or feeling unable to stop.

If several of these signs are familiar, consider stopping gambling and speaking with someone you trust. A family member, friend, financial counsellor, health professional or gambling support service can help you review what is happening without judgement. You can ask someone to help manage finances, remove access to gambling, attend an appointment or support you while you apply account restrictions.

If you are worried about another person

Raise your concerns calmly and choose a private time to talk. Focus on the effect gambling may be having rather than blaming or criticising the person. Encourage them to seek independent support and respect that change can take time. You may also need support for yourself, particularly if gambling has affected household finances, trust or your emotional wellbeing. Do not provide money to cover gambling losses if doing so may continue the problem.

Getting help and staying safe

Support is available in Australia for people affected by gambling, as well as for family members and friends. You can contact an appropriate gambling help service, financial counsellor, mental health professional or community organisation in your state or territory. These services can offer confidential information, practical guidance and referrals. Independent support can help you understand your options without requiring you to continue gambling.

If gambling has created debt or financial pressure, consider speaking with a qualified financial counsellor before taking out further credit or making decisions under stress. Keep essential money separate from gambling funds, review direct debits and payment methods, and ask a trusted person to help you make a realistic plan. Do not try to solve financial problems by gambling more.

If you feel overwhelmed, unsafe or at risk of harming yourself or someone else, seek urgent assistance through local emergency services or a crisis support service in Australia. If you are in immediate danger, contact emergency services without delay. Your safety is more important than any gambling account, balance or loss.

Our approach

Nextpokies Casino supports responsible participation and expects account holders to provide accurate information and use their own account. We may apply account checks, restrictions or other measures where required by our policies or applicable obligations. Responsible gaming information is not a substitute for professional financial, medical or mental health advice. If you are unsure whether gambling is appropriate for you, do not gamble and seek independent guidance.

Please review your habits regularly, make use of available account controls and contact support if you need help understanding a restriction or break. Taking time away from gambling is always an acceptable choice. Your wellbeing, financial security and relationships should come before continued play.